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Change to garden waste collections

Garden waste collections are changing. From 15th June 2015 Wiltshire Council are introducing a charge of £40 per year for the collection of garden waste.

This is an optional service and free collections will continue up until 15th June 2015 (9th June in Aldbourne) when a new garden waste collection schedule will begin. Please note your garden waste collection day may change.

Stickers and new collection dates will be sent out at the beginning of June to everyone who paid for the service before 17th May 2015, however you can sign up at any time past this date to resume with your collections.

After you have signed up, you will be sent a garden waste sticker to place on your bin to help Wiltshire Council identify which households have paid.

Garden waste bins will be emptied fortnightly, except for two weeks over the Christmas and New Year period.

You can sign up and pay online via this link.

Alternatively you can:

  • Pay over the phone using your debit or credit card by calling 0300 456 0102.
  • Send a cheque for £40 made payable to Wiltshire Council to: Waste Management, Wiltshire Council, Bythesea Road, Trowbridge, Wiltshire, BA14 8JN. Please write your name, address, including postcode, phone number, and the words ‘garden waste’ on the back of the cheque.

If you currently use reuseable sacks for the collection of garden waste and would like to sign up and pay for the service please contact the council on 0300 456 0102.

More information on the new chargable garden waste collections is available on this page on the Wiltshire Council website

You do not need to contact the council to opt-out of the service. If you do not want to pay to have your garden waste collected then you can keep your bin but the council will not empty it.

Wiltshire Council will retrieve your bin if you don’t want to keep it. However, if you change your mind and sign up for the chargeable garden waste service within a year, there will be in addition to the annual fee a £25 charge to deliver a replacement bin.

Make sure you put your bin / bags out at the kerbside before 7am on the morning of your collection day. If you find it difficult to put your bin out you may be able to get an assisted collection. To request an assisted collection please contact the council on 0300 4560102.

Posted by: RB on 23rd May 2015